Blog

Pre Sales Service.

We assist our clients to choose the right type of power quality products.

Application Support

Our engineering staff will help you assess your power quality requirements to find the optimal solution for your application. Expertise and practical field experience are indispensable for optimal design and proper use of the power quality products.

Product Selection

Selecting power quality component according to your specific requirements: The PMX’s Sales team will be happy to assist you in selecting and calculating the appropriate components and implementing power quality solution that is perfectly adapted to your requirements.

Post Sales Service

1. Extended manufacturer’s warranty-

An extended manufacturer’s warranty provides additional security and protects your investment. For numerous power quality products, PMX offers an extended warranty of up to 3 to 5 additional years following the normal warranty period.

• Maintenance Agreement

Regular maintenance of our power quality products is indispensable to ensure trouble-free operation and scheduled maintenance shutdowns.
Maintenance can be purchased on a yearly basis or as required. With a maintenance agreement, PMX’s After Sales Service will take all necessary action to ensure regular maintenance of your power quality products.

• Regular Product Check-

Is the active harmonic filter still properly configured? Does the filter still work faultlessly? Is maintenance required?  We offer regular product check to ensure that the machines work efficiently. One of our service engineers or a designated service partner will check all functions of the device and if necessary, optimize parameter settings on site.

• Wear Parts-

Apart from AMCs and product check we also offer a wide range of wear parts for power quality products. One can request the purchase of these products in combination with on-site assistance provided by our service engineer or service partner

Refurbishment Service

• Site Survey includes checking of electricity bill, health of existing components in panel, whether the system follows the IEEE standards or not, proper ventilation etc.
• The components of the existing panels that can be salvaged are kept intact, the rest of the components which are dysfunctional they are recommended to be replaced.
• Cost comparison between the refurbishment panel and new panel is presented to the client.
• PMX Team can refurbish not only PMX panels but is adept in refurbishing any other vendor panel’s as well.
• Pre & amp; Post status and their drawings and photographs are presented to the client.
•  PMX provides guarantee of the refurbished panel same as that of new panels.
• PMX gives guarantee that the refurbished panels will adhere to the IEEE standards and Unity Power Factor.

Contact Power Matrix Solutions Today.